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Haywon Kim
1221 Brickell Avenue, Suite 900 Miami, 33131
Shabnum Sohrab
1221 Brickell Avenue, Suite 900 Miami, 33131
We offer a comprehensive, end-to-end approach to spa consulting. From initial vision to post-opening performance, our services are thoughtfully designed to help you launch a transformative, successful wellness destination.
Vision & Concept Development
Define your purpose. Craft your story. Set your direction.
We lay the foundation by aligning your brand, business goals, and guest expectations into one cohesive vision.
- Visionary Consultation & Brand Alignment
- Market Research & Competitive Landscape
- Concept Creation & Site-Sensitive Planning
- Brand Narrative & Strategic Storytelling
- Positioning Statement & Brand Identity
We help you stand out by telling a story that feels authentic, emotionally engaging, and market relevant.
Design & Experience Architecture
Designing spaces that heal, inspire, and function.
We transform your brand into an immersive physical environment designed to elevate the guest journey and support operational efficiency.
- Holistic, Wellness-Centered Design Philosophy
- Guest Journey Mapping & Sensory Planning
- Spatial Layouts with Operational Flow in Mind
- Signature Design Touchpoints Unique to Your Brand
Every design decision serves the dual purpose of beauty and function, creating spaces that guests want to return to.
Operations & Programming Strategy
Build the systems that deliver your brand promise.
We develop the tools, training, and operational frameworks that turn your vision into a scalable, sustainable operation.
- Spa Operations Mentorship & Management Support
- SOP Development & Staff Workflow Optimization
- Signature Services & Menu Engineering
- Service Programming & Seasonal Activations
- Financial Modeling & Cost Optimization
- Retail Strategy & Strategic Brand Partnerships
- FF&E and OS&E Procurement & Styling
Together, we will build your operations that not only run flawlessly today but evolve and thrive for years to come.
Pre-Opening & Launch Execution
Bringing it all together for a powerful launch.
We guide your project through the final stages with precision, helping you launch on time, on budget, and with impact.
- Pre-Opening Budget Planning & Cost Controls
- Pro Forma Financial Forecasting & Break-Even Analysis
- Critical Path Timeline & Project Oversight
- Spa Fact Sheet, Marketing Collateral, & Website Copy
- PR Strategy & Grand Opening Support
Our hands-on approach ensures nothing is missed—from soft opening to long-term growth strategy.
